At The Wheels, we believe in providing maximum flexibility to our customers. Whether you're looking for a short ride or need a reliable bike for a longer duration, we've got you covered. Our rental options range from as short as 3 hours for a quick trip, to daily, weekly, and even monthly plans for those who need more time on the road. No matter your needs, you can choose the perfect plan that fits your schedule and budget with ease. At The Wheels, the freedom to ride is always in your hands!
At The Wheels, we offer flexible long-term rental options, perfect for those looking for more than just a short ride. Our monthly rental plans are designed to give you the freedom and convenience of having a bike at your disposal without the commitment of ownership. Whether you need a bike for daily commutes, extended trips, or just to explore at your own pace, our affordable monthly plans provide great value. With our long-term rentals, you can enjoy the flexibility, savings, and convenience that fit perfectly into your lifestyle.
At The Wheels, we take pride in offering exceptional 24/7 customer support to ensure your biking experience is smooth and hassle-free. Whether you’re planning a last-minute adventure, need assistance with booking, or encounter an issue during your ride, our dedicated support team is available around the clock. We’re here to provide quick resolutions, answer questions, and guide you through every step of the rental process. Your satisfaction is our top priority.
At The Wheels, we believe in making your bike rental experience as easy and convenient as possible. That's why we don’t require a security deposit! We trust our customers and aim to remove unnecessary barriers, so you can focus on enjoying your ride without any upfront financial commitments.
There is a 30-minute grace period for delays. After that, hourly charges will apply according to the bike tariff.
Please contact customer care to extend your rental, or you can extend your booking through the app. Note that extensions after the scheduled drop-off time will incur an additional charge of Rs 50.
Yes, all vehicles are equipped with a kilometer limit based on the package you choose. Once the specified distance is reached, any additional kilometers will be charged at accordingly.
Traffic regulations are in place not just for your safety, but for the safety of everyone on the road. As such, we urge you to ride responsibly; however, if any violations occur, you will be fully responsible for paying any fines imposed by the relevant authorities.
Your safety is our top priority at The Wheels. We ensure every ride is safe and reliable, with thorough sanitization of all bikes before each use and comprehensive on-ground safety protocols. For added convenience, we also offer helmets on demand to make your experience even safer.
With The Wheels app, you have complete control at your fingertips. Choose any bike, make instant payments, access exclusive offers, and manage every aspect of your experience—all from your mobile device. Plus, all our vehicles are brand new and never older than 2 years, ensuring a safe and reliable ride every time.
At The Wheels, we provide fully insured vehicles for every ride. Our comprehensive coverage ensures both you and the vehicle are protected, allowing you to enjoy a worry-free experience. For further details on our insurance policies, please refer to our Terms and Conditions.
We ensure that every vehicle in our fleet is meticulously serviced and maintained to the highest standards. Regular inspections and thorough maintenance checks guarantee optimal performance and safety, ensuring a smooth, reliable, and hassle-free experience every time you choose The Wheels.
